HomeTop StoriesSeveral Michigan Ascension hospital systems are still down after a cyberattack

Several Michigan Ascension hospital systems are still down after a cyberattack

(CBS DETROIT) – Michigan Ascension leaders say they have no update on when systems will be restored after a cyberattack discovered on Wednesday at Ascension hospitals across the country.

The healthcare provider says they noticed unusual activity on their network and after investigating further, they discovered that the hospital was the victim of a cybersecurity incident.

According to Ascension, several systems are still down, which could impact patients.

However, the hospital says patient care remains its top priority, and they are working around the clock to get systems back up and running and investigate what the root cause of the cyberattack could be.

Ascension says the team is trained for situations like these and procedures are in place to work through the specific systems that have been disrupted.

These systems include MyChart, the electronic health care system that patients use, telephones, and certain systems used to order tests, procedures, and medications.

In the meantime, the hospital is asking patients to bring notes about their symptoms, a list of medications, prescription numbers and bottles to appointments.

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In a statement, Ascension continued:

“However, as a precaution, some non-urgent elective procedures, tests and appointments have been temporarily suspended while we work to bring the systems back online. Our teams work directly with any patient whose appointment or procedure needs to be rescheduled. We understand the frustration this may cause and sincerely regret any inconvenience caused to our patients. Due to downtime procedures, several hospitals are currently on diversion for emergency medical services to ensure emergencies are treated promptly. Contact 911 and your local emergency services will take you to the nearest hospital emergency room.”

Ascension says there is no timeline for when systems will be restored, and it is still unclear whether any personal information was compromised. If this turns out to be the case, patients will be informed immediately.

The hospital has engaged the third-party company Mandiant and is working with authorities to investigate.

Ascension has 140 hospitals across 19 states, including Michigan.

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