A technology problem at Alaska Airlines resulted in the temporary grounding of flights in Seattle on Monday morning and problems into the afternoon for people trying to book flights on its website, the airline said.
The Seattle-based company said in a statement that the issue resulted in “significant disruption” to business operations Monday morning — including delayed flights. The airline said it requested a 40-minute ground stop at Seattle-Tacoma International Airport to clear traffic congestion.
No further details were given about the technology problem and the reason for the disruptions was unclear.
A message on the company’s website Monday afternoon said it was experiencing problems booking flights on its website, through a mobile app and in its contact center.
“We sincerely apologize to our guests affected by this and are working to resolve the issue as quickly as possible,” the statement said.
The problems arose at the start of the company’s Cyber Monday flight sale. In comments from its account on
In late September, Alaska Airlines flights were grounded in Seattle due to what the company called significant disruptions due to an unspecified technology problem.
