NEW YORK (AP) — Gamestop’s highly anticipated shareholder meeting hit a technical glitch Thursday — preventing many eager investors from logging into the livestream.
A spokesperson for Computershare, the company hosting the webcast, confirmed that “unprecedented demand” from shareholders wanting to access the meeting led to a “technical issue” that prevented some from getting through. The meeting was subsequently adjourned.
“We are truly sorry that this happened and we are working with our supplier to ensure this does not happen again,” the spokesperson said in a statement to the Associated Press on Thursday afternoon.
The meeting was originally scheduled to begin at 11 a.m. ET. Around that time, those who tried to use the link found that it wouldn’t load or received an error message.
According to social media accounts of those who appeared to make the call, Gamestop briefly mentioned “technical difficulties” before the meeting adjourned. It was not immediately clear when the event would be rescheduled.
The Grapevine, Texas-based video game retailer did not immediately respond to a request for comment Thursday.
Despite the fumbles, Gamestop shares were still up more than 6% as of Thursday afternoon.
At the center of the meme stock frenzy, Gamestop saw a resurgence last month after Keith Gill, better known as ‘Roaring Kitty’, came back online for the first time in three years.
All eyes were on whether Gamestop can make a comeback. Roaring Kitty recently took to YouTube on Friday to tell his hordes of followers that he still believes GameStop’s management team can save the struggling company after a disappointing earnings report.
There is still a long way to go. Gamestop managed to narrow its losses in the first quarter, but revenue fell as sales of hardware and accessories, software and collectibles weakened. GameStop also filed paperwork with securities regulators to sell up to 75 million shares.
