A Georgia man was arrested after Avis said the car he was renting was stolen. Now he is taking action.
Channel 2 investigative journalist Ashli Lincoln earlier this year showed you body camera video of the moments Jeffery Elinor was stopped by police with guns drawn because the car he was renting at Hartsfield-Jackson International Airport in Atlanta was stolen.
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Elinor said Avis promised him a full refund in April, but he still hasn’t gotten his money back for the rental vehicle, which cost about $750. He said the company has remained silent despite several calls.
Elinor said that aside from the money, he remains traumatized by his arrest, which took place in Carrollton.
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“All I hear is, ‘Stop,'” Elinor said. “I see a bunch of guns pointed at me.”
Elinor, from New York, rented the car from Avis. At one point it pinged as if stolen from a Flock camera.
“I never knew what being traumatized was until this situation here, actually,” Elinor said. “Every time I see the police I get a little fussy, I panic a little.”
Elinor said two managers offered him a full refund for the ordeal, but more than a month later, Elinor said Avis ghosted him.
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“I kept calling but no one answered,” Elinor said.
He said a representative offered him a partial refund.
“I’m not going to settle for a partial refund,” Elinor said.
He said the company should do what’s right in putting him in danger by renting out a vehicle that was reported stolen.
“I feel disrespected,” Elinor said. “I feel like I will absolutely never do business with Avis because they don’t respect their customers.”
Avis has sent a statement saying it is aware of the incident, but that it is a legal matter and they cannot comment further.
In the meantime, Elinor said he is taking legal action against Avis.
